Rose gold ballpoint pen with blank ink and crystal heart detailing for purchase. These pair perfectly with our modern custom guest books! 

To make a booking please follow the following steps:

1. Click on the product you want, choose your hire period and add your items to your cart. Repeat for all required items. Please note we have a minimum $90 spend for all bookings.

2. Check whether you're eligible for pick-up and/or delivery via the tab below labelled "Pick-Up & Delivery Eligibility". Please note some items are not eligible for Pick-Up and can only be delivered and set up by our team. These items will have "Pickup Unavailable" written just below the product title of the product page.

3. Go to the pick-up or the delivery scheduling page depending on your eligibility.

4. Schedule delivery or pick up dates and times to match your booking dates and add to your cart.

5. Go to your cart page and review your choices.

6. Check out and make payment.

A $90 minimum spend is required for all pick up orders. If you place an order that does not meet the $90 minimum, we will send you a link for the remaining payment required to reach the $90. If this amount is not paid within the same day, we'll cancel your booking.

A $250 minimum spend on HIRED items is required to be eligible for delivery. Items for purchase or those that require customisation/personalisation (e.g signage) cannot count towards the $250 minimum spend.

Our delivery, set up, pack down and removal service will be free if the following conditions are met, otherwise additional charges apply:

1. You meet the $250 minimum spend requirement

2. Delivery location is in Christchurch

3. There is free onsite parking no further than 100 meters away from the set up spot

4. The set up spot is on the ground floor

5. We are not required to set up or pack down before 10am or after 10pm.

All payments are non-refundable once your order is confirmed.

Hire is for a maximum of 4 consecutive days. If you pick up or have us deliver on day 1, the items will need to be packed away and returned by day 4 at the latest.

Our items can only be set up outside if the weather permits this but must never be left outside overnight.

Our larger items (e.g. arches, backdrops, flowerwalls) can only be set up on flat even grounds.

It is your responsibility to check measurements and make sure our items will fit in the space you have allocated.

If you are hiring a neon sign, it is your responsibility to make sure a powerpoint is close by or provide an extension cord.

If you are setting any of our items up yourself outside (e.g. backdrop, stands, arches, signage), it is your responsibility to use weights or pegs to ensure the stability of the items.

All items must be kept/returned clean, in their original packaging and in the same condition as when they were released to you or set up for you.

If you have chosen our delivery service, you must have someone meet us on time at the venue to show us where to set up or send us specific instructions beforehand.

Any violations to the above conditions may result in a forfiet of your booking or a deduction from your security bond payment.

We require a refundable security bond payment for all pick-up orders of hired items.

We will send you a seperate link for payment of the bond once your booking is paid.

The bond amount charged will depend on the specific items hired but can be anywhere between $100-$600.

If you wish to know the bond amount required before making a booking you're welcome to send us a message or an email with all the items you intend to hire and we'll get back to you.

While your hired items require payment upfront, the bond only needs to be paid two working days before your pick up date. This amount is refunded back to you within 2 working days of the items being returned to us on time and in the same condition as when they were released to you.